3 April 2025

Consumer Rights

Consumer rights refer to the legal entitlements and protections afforded to individuals when they purchase goods and services. These rights are designed to ensure that consumers are treated fairly and that they have access to safe, reliable, and quality products. Fundamental consumer rights often include the right to be informed about the products and services they are buying, the right to choose freely among various options, the right to safety and to be protected from harmful goods, the right to be heard and to have their complaints addressed, and the right to redress in case of unfair treatment or faulty products. Consumer rights are typically upheld by laws and regulations enacted by governments or organizations, aimed at promoting ethical business practices and preventing fraud and deception in the marketplace.